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Pre-Provisioning Steps Before attempting to provision the desired phone, ensure that you have factory reset the device, enabled MPP for...
March 26th, 2024 497 views 0 likes
Why Factory Reset? For best practices with provisioning phones, we recommend factory resetting all used phones to prevent conflicting phone...
March 26th, 2024 310 views 0 likes
Updating a hard phone device's firmware is a key item, as firmware updates can cause connectivity and provisioning issues. How...
March 26th, 2024 374 views 0 likes
Setting a Silent Ringer Log into the phone's Admin screen. Go to the Preferences menu. Select the Ringtones option. Scroll...
March 26th, 2024 173 views 0 likes
Disabling the Message Waiting (Voicemail) Indicator Light Log into the phone's web interface via the IP address in a browser....
March 26th, 2024 323 views 0 likes
Manual Provisioning Notice Manually provisioning a phone should only be done if the device model is incompatible with the Managed...
March 26th, 2024 446 views 0 likes
Warnings Poly Unsupported Process This is an UNSUPPORTED process. HP Poly does not support the conversion of devices between the...
July 11th, 2024 584 views 0 likes
If you're having issues getting a device registered and our support team tells you the device is already registered, or...
September 5th, 2024 339 views 0 likes