Changing a Polycom Phone's Ringtone to a Silent Ring

This article will provide a walkthrough on the steps needed to manually set a silent ringer to a Polycom phone.

Updated at July 27th, 2024

Setting a Silent Ringer

  1. Log into the phone's Admin screen. 
  2. Go to the Preferences menu.
    PolySilent1
  3. Select the Ringtones option. 
  4. Scroll down to the Default Ringtone section.
  5. Expand the Default Ringtone section.
    PolySilent2
  6. In the Ring Type drop-down, select the Silent Ring option.
  7. Click the Save button.
    PCReg5 

The phone will now ring silently. 

Template Option

If you'd like this to be applied to all phones of a specific model, please reach out to our support team and we can adjust the template so it applies automatically to all current and future devices of that model.