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Account Creation and Activation By default, accounts will be actively built out into the Managed Provisioning Portal through the bvoip...
March 26th, 2024 272 views 0 likes
Pre-Provisioning Steps Before attempting to provision the desired phone, ensure that you have factory reset the device, enabled MPP for...
March 26th, 2024 271 views 0 likes
Manual Provisioning Notice Manually provisioning a phone should only be done if the device model is incompatible with the Managed...
March 26th, 2024 238 views 0 likes
What is a Sidecar Device? Sidecar Attachments are devices that are extensions of pre-existing phones. In order to provision one,...
March 26th, 2024 97 views 0 likes
Not Using a FXS/DECT Device? This article is for attaching multiple extensions to a single phone/base station. If you are...
March 26th, 2024 142 views 0 likes
What is a Paging Device? The paging feature is used as an intercom. By dialing a number, one user can...
March 26th, 2024 228 views 0 likes
Why the Time is Displaying Incorrectly When a phone is showing the incorrect time display on a hard phone device,...
March 26th, 2024 123 views 0 likes
Changing Ringtones on Phones Login to the bvoip phone system. Go to the Extensions section. Select the Extensions subsection. Click...
March 26th, 2024 94 views 0 likes
Managing Devices If you have a phone that is provisioned with the MPP integration, you can use the Devices menu...
March 26th, 2024 121 views 0 likes
Your browser does not support HTML5 video. Configuring Multiple Devices to Single Extension Multiple devices can be provisioned to a...
March 26th, 2024 95 views 0 likes
Is Reprovisioning Phones Possible? If you are looking to reuse, repurpose or reprovision a phone, you can! In most cases,...
March 26th, 2024 133 views 0 likes
While the bvoip phone system is compatible with most phones, this article will be aimed at troubleshooting phones that did...
Removing the Phone Log into the bvoip phone system. Go to the Extension section. Select the Extension subsection. Click on...
March 26th, 2024 120 views 0 likes
What is a Phone Template? A phone template is a configuration file that dictates the registration details and basic setup...
March 26th, 2024 130 views 0 likes
Changing Settings in the Phone System vs On the Direct Device We recommend changing the device settings on the extension...
March 26th, 2024 117 views 0 likes
Extension Indicator Extensions will need to be set to use Managed Provisioning Portal functionality individually. For information on how to...
March 26th, 2024 156 views 0 likes
When you first unbox a physical phone, it will be set to a default admin password which differs depending on...
May 8th, 2024 93 views 0 likes