Subcategories

• Activating the MPP Integration

  Account Creation and Activation By default, accounts will be actively built out into the Managed Provisioning Portal through the bvoip...

  March 26th, 2024 272 views 0 likes
• Phone Provisioning General Setup

  Pre-Provisioning Steps Before attempting to provision the desired phone, ensure that you have factory reset the device, enabled MPP for...

  March 26th, 2024 271 views 0 likes
• Manual Provisioning General Setup

  Manual Provisioning Notice Manually provisioning a phone should only be done if the device model is incompatible with the Managed...

  March 26th, 2024 238 views 0 likes
• Provisioning Sidecar Devices

  What is a Sidecar Device? Sidecar Attachments are devices that are extensions of pre-existing phones. In order to provision one,...

  March 26th, 2024 97 views 0 likes
• Provisioning FXS/ DECT Devices

  Not Using a FXS/DECT Device?  This article is for attaching multiple extensions to a single phone/base station. If you are...

  March 26th, 2024 142 views 0 likes
• Setting up Paging Devices

  What is a Paging Device?  The paging feature is used as an intercom. By dialing a number, one user can...

  March 26th, 2024 228 views 0 likes
• Incorrect Time Shown on Hard Phone

  Why the Time is Displaying Incorrectly When a phone is showing the incorrect time display on a hard phone device,...

  March 26th, 2024 123 views 0 likes
• Changing Ringtones on Hard Phones

  Changing Ringtones on Phones Login to the bvoip phone system.  Go to the Extensions section. Select the Extensions subsection. Click...

  March 26th, 2024 94 views 0 likes
• MPP Integration Device Management

  Managing Devices If you have a phone that is provisioned with the MPP integration, you can use the Devices menu...

  March 26th, 2024 121 views 0 likes
• Multiple Devices to a Single Extension Provisioning

  Your browser does not support HTML5 video. Configuring Multiple Devices to Single Extension Multiple devices can be provisioned to a...

  March 26th, 2024 95 views 0 likes
• Phone Reprovisioning

  Is Reprovisioning Phones Possible? If you are looking to reuse, repurpose or reprovision a phone, you can! In most cases,...

  March 26th, 2024 133 views 0 likes
• MPP Provisioning Troubleshooting Steps

  While the bvoip phone system is compatible with most phones, this article will be aimed at troubleshooting phones that did...

  March 26th, 2024 142 views 0 likes
• Removing Devices from Extensions in the Phone System

  Removing the Phone Log into the bvoip phone system.  Go to the Extension section. Select the Extension subsection.  Click on...

  March 26th, 2024 120 views 0 likes
• What is a Phone Template?

  What is a Phone Template? A phone template is a configuration file that dictates the registration details and basic setup...

  March 26th, 2024 130 views 0 likes
• Phone Template Modifications

  Changing Settings in the Phone System vs On the Direct Device We recommend changing the device settings on the extension...

  March 26th, 2024 117 views 0 likes
• MPP Indicators in the Phone System

  Extension Indicator Extensions will need to be set to use Managed Provisioning Portal functionality individually.  For information on how to...

  March 26th, 2024 156 views 0 likes
• What's the Deskphone Admin Password?

  When you first unbox a physical phone, it will be set to a default admin password which differs depending on...

  May 8th, 2024 93 views 0 likes