1Stream Power Required
1stream Power Required
This feature is available for only 1stream Power licensed users. If you don't have this and would like this feature to be available, please reach out to your Sales Representative to upgrade user licensing.
What is a Voicemail Drop?
The Voicemail Drop feature in the 1Stream client allows call agents to create voicemail messages in advance and choose from a list of their pre-made voicemails to send when they reach a client's voicemail box.
Changing the Voicemail Drop Recording Extension
- Log into the 1Stream Admin Portal.
- Go to the Administration > Manage Organization menu in the top right.
- Scroll down to the Experience Settings section.
- In the VM Record Ext textbox, input the desired extension to be used.
- Click on the Save button.
Once this is done, then the end users will be prompted in the 1Stream client to use the newly designated extension when creating voicemail drops.