Forwarding Call Rules 

1. Login to the bvoip phone system. 
2. Click on the Extensions drop-down menu.
   
3. Go to the Extensions subsection.
4. Click on the Add button to add a new line to setup forwarding rules for or click on the editing pencil icon to adjust settings on an existing line.
   
5. Go to the Forwarding Rules tab.
   
6. Scroll down to the Internal Calls section.
7. Select the desired settings for Internal Calls to forward.
8. Scroll down to the External Calls section.
9. Select the desired settings for External Call to forward.
   
10. Scroll down to the Options section.
     
11. Select any of the desired options: 
    1. Ring my mobile simultaneously
       1. Rings the mobile number set in the General tab at the same time, and whichever answers first takes the call.
    2. Accept multiple calls
       1. Enables call waiting, without this turned on a second call will go straight to voicemail.
    3. Log out from queues
       1. When turned on, users are forcibly logged out of all queues at all times. Best used for someone being on extended leave.
    4. Accept calls from Ring Groups
       1. When turned off, calls from Ring Groups will be disabled. This is normally used to disable calls for specific statuses.
    5.  Accept Push Notifications
       1. When turned off, push notifications will no longer be sent to the mobile app OR the web client softphone.
12. Click the Save button.