What is a Sidecar Device?
Sidecar Attachments are devices that are extensions of pre-existing phones. In order to provision one, the phone it is connected to will need to be provisioned to a phone extension. For steps on provisioning a phone to an extension, please see our Phone Provisioning General Setup article.
Template Selection
Ensure that you select a phone template that has the “SideCar” tag on it. If you don't see this, reach out to our support team and we can assist.
Provisioning the Phone Template
Provisioning the Phone Template
- Login to the bvoip phone system.
- Go to the Extensions > Extensions menu.
- Click on the Edit button next to the extension that the device is being applied to. Click the Add button to create an extension that the device will be applied to.
- Go to the Phone Provisioning tab.
- Click on the Add New Phone Device button. A pop-up will appear.
- Select the desired device model in the Templates drop-down. This should be your specific phone model.
- Add the MAC Address without colon into the MAC Address field.
- Click the Save button. The pop-up for the provisioning will close and the page will refresh with new sections being shown.
- Click the Save button to save the phone template to the extension.
Once the sidecar device is provisioned, the BLF tab can be used to add the additional line keys. For more information on this, please see our Setting up BLF Keys article.