Using Three Digit Phone Numbers

If you are looking to utilize a non-emergent phone number such as 411 in the bvoip phone system, this would need to be setup as an outbound rule that will use a desired custom code to forward to a designated local equivalent number.

Why Not Use the Code in the Outbound Rule?

Aside from 911, SIP Providers have different variances on the three digit non-emergency based service numbers that they support, causing several setup issues. In addition, this method allows for users to set the custom dial out code to their desired preference without causing conflict with their extension numbers. 

Setting up the Outbound Rule

1. Log into the bvoip phone system.
2. Click on the Call Flow drop-down menu.
   
3. Go to the Outbound Rules subsection. 
4. Select the Add button. The screen will refresh with rule setup details.
5. In the Rule Name field, Enter the desired name.
   
6. Scroll down to the Under Apply This Rule To These Calls section.
7. In the Calls to numbers starting with prefix field, input the desired code. 
    
8. In the Calls to Numbers with a Length of field, input the value of the desired code.
    
9. Scroll down to the Make outbound calls on section.
10. In the unlabeled drop-down, choose the desired Siptrunk to be used for this rule.
11. In the Strip Digits drop-down, select the value of the desired code.
12. In the Prepend field, input the desired local number to be called out to. 
13. Click the Save button.