Is the SIPTrunk Account Active?
To order numbers in the SIPTrunk.com portal, there must be an active SIP plan in place. For assistance with setting up an active SIPTrunk account, please refer to the following articles:
Ordering Phone Numbers in the SIPTrunk.com Portal
Video Walkthrough
- Click on the SIP Trunking section.
- Go to Order Telephone Numbers
- Choose a tab below based on your desired number type
Standard Number
E911
This number type does not have E911 capabilities
- Click Begin Search under the Standard Local DID section.
- Select the desired state from the dropdown list.
- Select the desired area code from the dropdown list. A list of cities will appear.
- Click on the desired city to display the available phone numbers for that zone
- This is the city that will show on the caller ID screen for modern cell phones
- Select the checkbox(es) beside the desired number(s).
- Choose Standard for each number
- On the left, fill out the CNAM, which is your text-based caller ID
- Click the Review Order button. The page will refresh and provide an outline of the phone numbers being purchased.
- Click on the Process Order button.
E911 Enhanced
- Click Begin Search under the Standard/Enhanced Local DID section.
- Select the desired state from the dropdown list.
- Select the desired area code from the dropdown list. A list of cities will appear.
- Click on the desired city to display the available phone numbers for that zone
- This is the city that will show on the caller ID screen for modern cell phones
- Select the checkbox(es) beside the desired number(s).
- Choose Enhanced for each number
- On the left, fill out the CNAM and emergency address fields
- Click the Review Order button. The page will refresh and provide an outline of the phone numbers being purchased.
- Click on the Process Order button.
Refer to Setting Emergency Numbers for details on how to use the E911 number when calling 911
Toll-Free
Cost Notice
Toll-Free number usage is billed per-minute, so make sure you have a prepaid balance and auto-recharge in place for this.
- Click Begin Search under the Toll Free DID (TF) section.
- Select the desired 833/888/etc code from the dropdown list.
- Select the checkbox(es) beside the desired number(s).
- On the left, fill out the CNAM field for text caller ID
- Click the Review Order button. The page will refresh and provide an outline of the phone numbers being purchased.
- Click on the Process Order button.
Once the order is complete, please refer to our Adding New Numbers article for a walkthrough on adding the newly purchased number to the bvoip phone system.
Ready to Port Numbers?
For a walkthrough on porting over your phone numbers in the SIPTrunk.com portal, please see our Porting Phone Numbers article.