1stream Power Required
1stream Power Required
This feature is available for only 1stream Power licensed users. If you don't have this and would like this feature to be available, please reach out to your Sales Representative to upgrade user licensing.
What is the Progressive Dialer?
The Progressive Dialer is a tool available to Power licensed 1stream users. As a 1stream Administrator, you will be able to monitor the dialing list as end users answer calls, track the last actions and adjust the dialing list as needed.
The Progressive Dialer Dashboard
- Log into the 1stream portal.
- Go to Administration > Dialer Jobs/Campaigns in the top right.
- The Dashboard will appear. In this dashboard, 1stream Administrators will be able to see Dialer Progress, Received Calls, Dialed Calls, Remaining Calls and the Last Activity on any campaign.
Want to Add or Edit a Campaign?
If a new campaign needs to be added or edited, please see the following articles: