Forward to External Numbers

Depending on your intended call flow, there's multiple ways and places that you can arrange for a call to forward over to an external phone number outside of the phone system. 

Extensions

1. Login to the bvoip phone system.
2. Click on the Extensions drop-down menu.
   
3. Go to the Extensions subsection.
4. Click the Edit button for the desired extension to have a forward.
5. Go to the Forwarding Rules tab.
   
6. Scroll down to the Status and External Calls sections. 
7. Select the Forward to Number option in the desired drop-down.
8. In the underlying field, type in the desired external number. 
   
9. Click the Save button. 

Inbound Rules

1. Login to the bvoip phone system.
2. Click on the Call Flow drop-down menu.
    
3. Go to the Inbound Rules subsection.
4. Click the Edit button for the desired Inbound Rule to have a forward.
5. Scroll down to the Route Calls to section.
6. Select the Forward to Outside Number option from the desired drop-down.
7. In the underlying field, type in the desired external number. 
   
8. Click the Save button.

Ring Groups

1. Login to the bvoip phone system.
2. Click on the Call Flow drop-down menu.
   
3. Go to the Ring Groups subsection.
4. Click the Edit button for the desired Ring Group to have a forward.
5. Scroll down to the Destination if No Answer section.
6. Select the External option from the desired drop-down.
7. In the underlying field, type in the desired external number. 
   
8. Click the Save button.

Call Queues

1. Login to the bvoip phone system.
2. Click on the Call Flow drop-down menu.
   
3. Go to the Call Queue subsection.
4. Click the Edit button for the desired Call Queue to have a forward.
5. Scroll down to the Destination If No Answer section.
6. Select the External option from the desired drop-down.
7. In the underlying field, type in the desired external number.
   
8. Click the Save button.