Manual Provisioning Notice
Manually provisioning a phone should only be done if the device model is incompatible with the Managed Provisioning Portal. If there is question about whether or not the desired phone is able to be provisioned with the MPP Integration, please contact our support team.
Manual provisioning of the phone should not be required if you have successfully provisioned the phone using the Provisioning Htek Phones article.
Pre-Provisioning Checkpoint
In order to manually provision a phone that is not compatible with the MPP Integration, it must be factory reset and the phone template will need to be set in the bvoip phone system.
For information on how to complete these tasks, please see the articles below.
Accessing the Htek GUI
To access the web interface, you will need to retrieve the device's local IP and paste it into a web browser. The username and password should both be Admin to access the web interface.
Manually Provisioning an Htek Phone
- Go to the Management tab.
- Select the Auto Provision section.
- In the Upgrade Mode subsection, select the HTTP option.
- In the Config Server Path field, ensure that the Provisioning Link from the extension is listed.
- This is found under the Phone Provisioning tab of the extension after you add the MAC address.
- Click on the Save and Set option.
- Click Restart.
The phone will then reboot twice, once for a firmware check and the second to complete the provisioning process. After the reboot, the phone will be setup fully so that not just calls can be setup, but also BLF keys will function as assigned in the phone system.
Phone Still Not Provisioned?
If the phone has not provisioned with either sets of instructions, please refer to our Phone Provisioning Troubleshoot Guide.