The 10 DLC Form (US Partners)
Regardless of the method of SMS selected, the 10 DLC form still needs to be filled out and processed by the US Registry based on the type of SMS traffic you plan to use, not the method. Incoming only SMS numbers are exempt from the 10 DLC registration.
SMS Options Available
Our larger SMS options list can be found in our Determining SMS Methods to Use article. This specifically covers options available for Teams.
Group Limitations Note
While each of the options above provides the ability to send and receive SMS and MMS, they are 1:1 conversations.
We do not support Group messages at this time, so while any messages sent to a group would be received, responses would be sent back to the single number that sent the message initially.
Simple Flowchart
Follow the simple decision tree below to determine which method for SMS is the best option for your messaging needs given what your provider supports.
Who is your SMS/Phone provider?
Are you looking to send and receive SMS, or just receive?
Inbound/Outbound means you MUST complete the 10DLC regulatory process.
In order for users to converse inside the Teams app itself, you must setup the 1stream Application for Teams, and then users can utilize the 1stream Integrated SMS option available in 1stream, which can be used with or without a ticketing system.
You can also use Textable with their MS Teams integration option, allowing you to send new message notifications into Teams, however in this case responses can only be done within the Textable web app.
Lastly, SIPTrunk.com's SMS to Email service can be leveraged with Microsoft's article Send an email to a channel in Microsoft Teams to send the message into a Teams channel of your choice.
Inbound only means you can skip the 10DLC regulatory process.
SIPTrunk.com's SMS to Email service is what you'll want to pick for this number. You can then use Microsoft's article Send an email to a channel in Microsoft Teams to send the message into a Teams channel of your choice.
You can also use Textable with their MS Teams integration option, allowing you to send new message notifications into Teams.
In order for users to converse inside the Teams app itself, you must setup the 1stream Application for Teams, and then users can utilize the 1stream Integrated SMS option available in 1stream, which can be used with or without a ticketing system.
You can also use Textable with their MS Teams integration option, allowing you to send new message notifications into Teams, however in this case responses can only be done within the Textable web app.
In order for users to converse inside the Teams app itself, you must setup the 1stream Application for Teams, and then users can utilize the 1stream Integrated SMS option available in 1stream, which can be used with or without a ticketing system.
You can also use Textable with their MS Teams integration option, allowing you to send new message notifications into Teams, however in this case responses can only be done within the Textable web app.
Check the selection below to determine if your provider is supported.
If you don't see your provider listed here, you can reach out to your sales manager, onboarding/implementation specialist, or support@bvoip.com to confirm what methods are supported for your generic trunk provider.
- Flowroute
- Telnyx
- Thinq
- Twilio
- SIPTrunk.com
If you don't see your provider listed here, you can reach out to your sales manager, onboarding/implementation specialist, or support@bvoip.com to confirm what other methods are supported for your generic trunk provider.
- Avaya OneCloud
- Bandwidth.com
- BCMOne
- BulkVS
- DIDWW
- Esendex
- Flowroute
- Intelepeer
- Inteliquent
- Ixica
- Jivetel
- Signalmash
- SignalWire
- SIPTrunk.com
- SIP.us
- SkyeTel
- Teli
- Telnyx
- TextBetter
- Thinq
- Twilio
- Tychron
- VoIP Innovations
- VoIP.ms
- VoxTelesys