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Agent Supervisor Tools

This section will provide information on tools for supervisor level users.

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Audio Scheduler

1stream View Required 1stream View Required This feature is available for only 1stream View licensed us 1stream View Required This...

March 26th, 2024 221 views 0 likes
Call Monitoring Tools

Who Can Use These Tools The Call Monitoring Tools are for users who need to listen in, whisper or barge...

March 26th, 2024 197 views 0 likes
Creating Custom Statuses

1stream View Required 1stream View Required This feature is available for only 1stream View licensed us 1stream View Required This...

March 26th, 2024 398 views 0 likes
Changing Custom Statuses in the Supervisor Dashboard

1stream Enterprise Required 1stream Enterprise Required This feature is available for only 1stream Enterprise 1stream Enterprise Required This feature is...

March 26th, 2024 329 views 0 likes