Manual Provisioning Notice
Manually provisioning a phone should only be done if the device model is incompatible with the Managed Provisioning Portal. If there is question about whether or not the desired phone is able to be provisioned with the MPP Integration, please contact our support team.
Why Manually Provision?
Manual provisioning of the phone should not be required if you have successfully provisioned the phone using the Provisioning Fanvil Phones article.
Pre-Provisioning Checkpoint
In order to manually provision a phone that is not compatible with the MPP Integration, it must be factory reset and the phone template will need to be set in the bvoip phone system.
For information on how to complete these tasks, please see the articles below.
Accessing the Fanvil GUI
To access the web interface, you will need to retrieve the device's local IP and paste it into a web browser. The username and password should both be admin to access the web interface.
To obtain the IP address of the phone, go to the Menu and select the Status option.
Manually Provisioning a Fanvil Phone
- Go to the Auto Provision tab on the phone interface.
- Scroll down to the DHCP option tab.
- Expand the DHCP option tab.
- Change the Option Value to Disabled.
- Scroll down to the SIP Plug and Play (PnP) section.
- Expand the SIP Plug and Play (PnP) section.
- Uncheck the Enable SIP PnP option.
- Scroll down to the Static Provisioning Server section.
- Expand the Static Provisioning Server tab.
- In the Server Address field, ensure that the centralportal.net based URL is listed.
- In the Configuration File Name field, paste the device's MAC Address as shown in the phone system with .cfg at the end.
- In the Protocol Type drop-down, select the HTTPS option.
- In the Update Mode drop-down, select the Update After Reboot option.
- Scroll down to the Autoprovision Now section.
- Expand the Autoprovision Now tab.
- Click the Autoprovision Now button.
- Scroll down and click on the Apply button.
- Go to the Reboot Phone tab to reboot the phone in full.
The phone will then reboot twice, once for a firmware check and the second to complete the provisioning process. After the reboot, the phone will be setup fully so that not just calls can be setup, but also BLF keys will function as assigned in the phone system.
Phone Still Not Provisioned?
If the phone has not provisioned with either sets of instructions, please refer to our Phone Provisioning Troubleshoot Guide.