HIPAA Compliance FAQ

This article will provide basic insight on what is needed for HIPAA complaint phone service.

Updated at July 27th, 2024

Table of Contents

What is Required

For phone system solutions that require HIPAA-based compliance, bvoip can provide one with the following conditions to be met on the desired phone system:

  • Restricted Access for the Phone System Console.
  • Multi-factor Authentication Requirements for all user accounts that have access to the bvoip phone system.
  • Encrypted voicemail and recordings disk.

This is what bvoip would need to provide on our end to for clients to receive a Business Associate Agreement. Any end-client that would like to be HIPAA compliant would need to have the same conditions met in order to receive Business Associate Agreement from you.