Adding Bandwidth as a SIP Carrier

Updated at September 20th, 2024

Where to Find Settings in Bandwidth Account

  1. Sign in to your portal using the credentials provided by Bandwidth during sign up. 
  2. Click View Account. 
  3. Select Sub-Accounts from the top menu.
  4. Click Create Sub-Account and fill in the required information.
  5. Navigate to Locations from the top menu to create a location.
  6. Click on Voice from the menu.
  7. Scroll down to Origination Settings.
  8. In Voice IP addresses / DNS hosts, add your static public IP and SIP Port.
  9. Contact your account administrator to add your public IP address in the Termination Settings. Proceed with the next steps while you wait. 
    Bandwidth settings
  10. Click on Numbers and select your type and preferences. During the checkout process, assign the numbers to your Sub-Account and location.

How to Configure in Phone System

  1.  Log into the bvoip phone system.
  1. Click on the Call Flow drop-down menu.
  2. Go to the SIP Trunks subsection.
  3. Click on the +Add SIP Trunk button.
  4. In the Select Country drop-down, choose United States.
  5. In the Select Provider in Your Country drop-down, choose Bandwidth. 
  6. In the Trunk Number field, input the main number on the account. It must be in e164 format to work as expected. (i.e. +12154027200)
  7. Click on the Create button. 
  8. In the Registrar / server / gateway hostname or IP field, input the IP address received from Bandwidth. 
  9. In the Outbound Proxy field, select the Auto Discovery checkbox.
  10. In the Authentication section, make sure that the Type of Authentication drop-down is set to Do Not Require - IP Based. 
  11. Go to the Options tab. 
     
  12. Click the checkbox to enable Alternative Proxy. In the field that appears, input the other IP address received from Bandwidth. 
  13. Click on the Save button.